OUR STATUS
Please note that in the majority of cases we accept orders for Products as resellers of third party products and services. The contract to use those third party Products will be between you and that third party seller and is subject to their terms and conditions. They will advise you of these directly, usually when you install or first use their product or service. You should carefully review those terms and conditions.
We may also provide links to the websites of other companies, whether affiliated with us or not. We cannot promise that third party Products which you purchase through the shop, or from companies to whose website we have provided a link will be of satisfactory quality, and we do not give any promise about those companies or their products and services. This disclaimer does not affect your statutory rights against the third party seller. We will notify you when a third party is involved in a transaction, and we may disclose your customer information related to that transaction to the third party seller.
AVAILABILITY AND DELIVERY
We aim to fulfil your order within 2-3 working days or if not, within a reasonable period. If we cannot fulfil it within a reasonable period, we will inform you at the time you place the order by a note on the relevant web page, or by contacting you directly after you place your order.
HANDOVER OF REPONSIBILITY FOR AND OWNERSHIP OF THE PRODUCTS
You will be responsible for looking after the Products from the time of delivery to your delivery address, or other location you gave for delivery.
Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges. As specified with the relevant terms accompanying the Product, if the Products consist of intellectual property (like software), we only transfer ownership of the disk or other media which the software (or other intellectual property) is recorded on.
OUR REFUNDS POLICY
Please see the terms of the agreement which accompanied your Product, for details of how you may cancel that agreement, for example if you do not agree with those terms. Please note there is a time limit within which you must contact us if you wish to cancel it. This varies and will be detailed in those terms.
If you are dissatisfied with the Product(s), or have any other concern with it/them, please email our customer care team on customerservice@accware.co.uk.
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